Privacy Policy

Last updated: January 2025

1. Introduction

North Bucks Breathe Easy Group ("we", "our", "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our charity.

Registered Charity Number: 1212194

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, postal address
• Health information: Details about respiratory conditions (only when voluntarily shared by you for support purposes)
• Communication records: Records of enquiries or correspondence with us
• Event attendance: Records of meeting or event attendance
• Donation information: Details of any donations made

3. How We Use Your Information

We use your personal information to:

• Provide support and services to our members
• Send you information about meetings, events, and activities
• Respond to your enquiries and requests
• Process donations and maintain Gift Aid records
• Manage our volunteer programme
• Comply with legal and regulatory requirements

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you sign up for our newsletter or provide information voluntarily
• Legitimate interests: To provide our charitable services and communicate with members
• Legal obligation: To comply with charity reporting requirements

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Asthma + Lung UK: As our affiliated organisation, for joint support purposes (with your consent)
• Service providers: Who help us operate our charity (e.g., email services), under strict data protection agreements
• Legal authorities: When required by law

6. Data Security

We take appropriate measures to protect your personal information, including:

• Secure storage of physical records
• Password protection for electronic data
• Limited access to personal information on a need-to-know basis
• Regular review of our data protection practices

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically:

• Membership records: For the duration of membership plus 2 years
• Donation records: 7 years (for Gift Aid purposes)
• Email enquiries: 2 years after last contact

8. Your Rights

Under data protection law, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data (in certain circumstances)
• Restriction: Ask us to limit how we use your data
• Objection: Object to our processing of your data
• Portability: Request your data in a portable format
• Withdraw consent: Withdraw any consent you have given us

9. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We use only essential cookies required for the website to function. You can control cookies through your browser settings.

10. Third-Party Links

Our website may contain links to external websites (such as NHS or Asthma + Lung UK). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are primarily aimed at adults. We do not knowingly collect personal information from children under 16 without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Website: ico.org.uk
Helpline: 0303 123 1113